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Cloud-based communications systems can be extremely advantageous, but it takes time to get technology implemented and your employees up to speed. In order to seamlessly transition from your current on-premise system to a hosted or cloud communications system, you’ll want to follow these five steps:

Halloween is here, and while you may be busy preparing your costume and stockpiling candy, don’t forget to take some time to protect your digital realm. Cybercrime never takes a holiday, and your online security should never be a trick-or-treat matter. That’s why Shane Lerma, Optus’ Business ...

Name: Linh Phan School: Arkansas State University Major: Graphic Design Department at Optus: Marketing What were your responsibilities during your internship at Optus? As an intern, most of my job was designing visual marketing assets, primarily print documents and website blog headers. Sometimes, ...

Optus Wins Arkansas Business’ Best Places to Work for a Second Consecutive Year JONESBORO, Ark. — July 25,2023 — Optus, a national cloud advisory and IT services company, was recently named one of Arkansas Business’ Best Places to Work for the second year in a row—marking the fourth time the ...

JONESBORO, ARKANSAS (July 10, 2023) — Optus, a leading cloud advisory and IT services company, has announced Gunner Darnell as the recipient of the 2023 Optus Family Scholarship in honor of Adam Harrington. Gunner, a recent graduate of Junction City High School in Kansas, has been involved in ...

Black innovators have revolutionized the way we communicate today, despite facing systemic barriers. From the invention of Voice over IP (VoIP), touch-tone phones, caller ID, and call waiting, these contributions have changed the face of modern communications. These innovations have not only made ...

Where did you grow up? The scenic resort town of Cardwell, Missouri. Where did you go to school? Southland C-9 in Cardwell, followed by ANC and A-State Brag about your family. My wife and I were High School sweethearts and have been married for ten years. We have two wonderful boys, Parker (7) and ...

Throughout history, women’s roles in tech have often been overshadowed due to gender inequality. Thanks to many trailblazers in the technology sector, there is a powerful movement in modern tech companies to celebrate the revolutionary work women have been doing in our industry for years. This ...

Contact centers are evolving and transforming to better meet the needs of customers and improve operational efficiency. Major upgrades are being made to existing solutions, new applications are being integrated, and innovative technologies are being employed to enhance the customer experience. All ...

The 21st century has been marked by rapid advances in the field of technology, particularly in the area of virtualization and cloud computing. The two technologies are often confused and used interchangeably, but they are actually quite different. In this article, we’ll provide an in-depth analysis ...