---
title: "Optus Intern Spotlight: Mahathi Sudhana"
description: I learned to coordinate with team members, additional knowledge on Salesforce, how to optimize solutions to customers, and how to provide customer satisfaction depending on the solution provided.
image: https://blog.optusinc.com/hubfs/1100_700%20Blog%20Headers-56.jpg
---

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# Optus Intern Spotlight: Mahathi Sudhana

[user](https://blog.optusinc.com/en/blog/author/user)

 August 27, 2018 4:40:01 PM CDT

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**Name:** Mahathi Sudhana

**School:** Arkansas State University

**Major: **Master’s in Computer Science

**Department at Optus:** IT

**What were your responsibilities during your internship?**

My responsibilities included solving the tickets assigned to me regarding the Salesforce application, attending meetings if required and helping associates when they experienced a problem with Salesforce.

**What did you learn during the internship?**

I learned to coordinate with team members, additional knowledge on Salesforce, how to optimize solutions to customers, and how to provide customer satisfaction depending on the solution provided.

**Which aspects of your internship did you get the most out of?**

Solving in-depth technical issues which included the development of new requirements or code.

**What specific professional benefit has this internship provided?**

First, I regained confidence as I had a gap for a year and a half because of school. Second, the internship helped me learn how to research solutions because Optus issues were different compared to my previous experience. Lastly, the most important thing I gained was trust, which is a must for an employee.

**Would you recommend our internship to others?**

Yes, definitely. Optus is a great place to work. You get a chance to talk to people regarding their issues face to face which is far better than just a phone call. Optus has a great work environment, warm welcome, smiling faces all day, and flexible working hours.

 

[Interested in joining our team? Check out our Careers page for more information about working with Optus.](http://optusinc.com/careers/)

[Employee Spotlight](https://blog.optusinc.com/en/blog/tag/employee-spotlight)

## Related Posts

### [April 7, 2023 12:48:00 AM CDT Seamless Contact Center Transformation: What to Keep in Mind](https://blog.optusinc.com/en/blog/seamless-contact-center-transformation-what-to-keep-in-mind)

### [February 23, 2023 1:39:00 AM CST 8 Advantages of Working with a Vendor-Neutral IT Solution Provider for Cloud & Networking Solutions](https://blog.optusinc.com/en/blog/8-advantages-of-working-with-a-vendor-neutral-it-solution-provider-for-cloud-networking-solutions)

### [September 29, 2021 3:18:48 PM CDT CCaaS: Elevating Your Customer Experience](https://blog.optusinc.com/en/blog/ccaas-elevating-your-customer-experience)

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