JONESBORO, AR—Optus, Inc., a national leader in technology advisory and IT services, has been recognized as a top partner by Intermedia Cloud Communications, a global leader in AI-powered communications, collaboration, and customer engagement solutions. The Intermedia High Flyers Circle award was presented to Optus at an exclusive ceremony in Hualalai, Hawaii—acknowledging the company’s exceptional performance in seat and license sales throughout 2024. This is the second year in a row that Optus has been named to Intermedia’s High Flyers Circle.
David Sluder, Optus’ Chief Operations Officer, accepted the award on behalf of the company. This marks a significant milestone in Optus’ ongoing commitment to delivering trustworthy, reliable, and innovative technology solutions to companies throughout North America.
“Optus continues to set a very high standard through their strong commitment to excellence and deep understanding of client needs,” said Michael Gold, CEO of Intermedia. “For a second year in a row, this tremendous achievement not only showcases their industry expertise but also highlights their ability to provide tailored, high-quality solutions that resonate across a diverse range of industries. We’re proud to have Optus as a key partner in delivering smarter, more effective business communications.”
The High Flyers Circle award is a testament to Optus’ strategic approach to a growing market and its ability to leverage Intermedia’s robust portfolio of services to meet evolving customer demands.
Mark Duckworth, Founder and Chief Customer Officer of Optus, emphasized the significance of this recognition: “Receiving the High Flyers Circle award from Intermedia is an honor that validates our team’s relentless pursuit of excellence. This achievement underscores our commitment to not just meeting but exceeding customer expectations through innovative, scalable, and secure IT and advisory services. As we continue to evolve and adapt to the technology landscape, this recognition fuels our passion for driving transformative change and creating customers for life.”
This accolade reinforces Optus’ position as a frontrunner in the technology solutions sector, highlighting the company’s ability to navigate complex market dynamics while maintaining a steadfast focus on customer success and technological innovation.
Optus is a technology advisory and IT services firm designed to advance today’s hybrid workplace. With over 30 years of industry experience, we provide a vendor-neutral approach to technology delivery—with a comprehensive suite of solutions tailored to address our clients' evolving priorities. By leveraging our world-class teams, standardized processes, and innovative business platforms, we consistently deliver enhanced productivity, scalability, and uptime for our customers.
Intermedia is a leading provider of the intelligent cloud communications solutions that help over 150,000 businesses connect better, from wherever, through an AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™.
As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.
For more information about Intermedia, visit www.intermedia.com.