---
title: Employee Spotlight | Nicole Farmer
description: Name Nicole Farmer Where did you grow up? I’m originally from Parkin, Ark, but I “grew up” in Memphis, Tn. Where did you go to school? I attended school in Parkin, Ark., from pre-k-8th grade.  I graduated from Treadwell High School in Memphis, Tn.  I received my Political Science degree from the University of Tennessee-Martin. […]
---

[Optus Blog](https://blog.optusinc.com/en/blog)

# [Employee Spotlight | Nicole Farmer](https://blog.optusinc.com/en/blog/employee-spotlight-nicole-farmer)

 Written by [shedge](https://blog.optusinc.com/en/blog/author/shedge) | January 13, 2021 9:12:26 PM Z

**Name**

Nicole Farmer

**Where did you grow up?**

I’m originally from Parkin, Ark, but I “grew up” in Memphis, Tn.

**Where did you go to school?**

I attended school in Parkin, Ark., from pre-k-8th grade.  I graduated from Treadwell High School in Memphis, Tn.  I received my Political Science degree from the University of Tennessee-Martin.

**Brag about your family.**

I don’t think we have time for me to fully brag, but my family is awesome.  My husband and I have 3 amazing daughters.  We spend most of our time together creating stories at the dinner table, watching movies and of course playing classic video games.  Super Mario is our favorite.

**What do you do for fun?**

When it comes to fun, I love being creative.  I design t-shirts, make wreaths, write poetry and even though I am not the best artist, my girls and I paint a lot.

**What was your first job?**

My first job was an office assistant in the Science dept. at UTM. #workstudylife

**What is your dream job?**

Since kindergarten, I have wanted to be an attorney.

**What is something very few people know about you?**

Very few people know that I was accepted into both Cecil C Humphreys and UALR William H Bowen Schools of Law.  Timing just never worked out.

**What quote/motto do you live by?**

“Nothing is impossible, the word itself says I’M POSSIBLE!”

**Tell us your Optus story.  When did you start and what position?  Have you moved positions/jobs?**

It seems like I’ve always been here, but I began my Optus journey in February 2018 as a distribution clerk, with an emphasis in Shipping.

**What is your official job title?**

Distribution Clerk

**What SHOULD your job title be?**

Shipping Corrections Officer

**Describe your day to day job.**

My day to day at Optus includes several different hats.  I help the salespeople determine shipping cost before items are shipped. I verify addresses, reroute packages, communicate with FedEx and package items before they even hit the shipping line.

**What is one thing that Optus does better than any other employer you have had in the past?**

Where do I begin?  Optus does so many wonderful things compared to my previous job.  The top 3 would have to be: valuing the employees, paid holidays (old job if it was a holiday we wanted to be paid for, we would have to put that time in) and weekends with my family.

**Tell us about one learning or growth opportunity you have had while working at Optus.**

I got an opportunity to learn a little bit of the receiving side when I was given the job of sorting through a large customer’s boxes of product.  Doing this has helped me with my shipping job because I learned to identify phones and other parts here at Optus.

**What do you like most about working at Optus?**

The people and the atmosphere.

**Have you received recognition from Optus on a job well done?  If so, what was the recognition?**

Yes!! Within my 2 quarters at Optus, I was awarded VIP for Operations. Recently I was co-winner of the COVID-19 poster contest and I receive thank you recognitions all the time.

**We like to say, Optus is like a family.  Who at Optus is like family to you and why?**

Operations and Optus as a whole is like family in some way or another.  I have a mother figure, (Tameka), a sister (Alex), two brothers (Tj/Mike) and my auntie Shanna.  I can go to them to get a good laugh, vent and get advice. They don’t hold back or sugar coat anything and that’s just how I prefer it.

 

[Interested in joining our team? Check out our Careers page for more information about working with Optus.](http://optusinc.com/careers/)

 

[View full post](https://blog.optusinc.com/en/blog/employee-spotlight-nicole-farmer)

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