Cloud-based communications systems can be extremely advantageous, but it takes time to get technology implemented and your employees up to speed. In order to seamlessly transition from your current on-premise system to a hosted or cloud communications system, you’ll want to follow these five steps:
● Determine your needs
● Set your budget
● Find your cloud communications partner
● Determine the right package for your business
● Prepare and train your employees
Determine Your Needs
The first step in deploying a cloud-based communications system is to take a close look at your business objectives and determine what you desire to accomplish with a technology upgrade. Determining your business needs can help you narrow down which features are integral to your organization’s growth and success. Once you’ve determined your requirements, you can begin to evaluate communication technology that fits within your budget. This is also a great time to bring in a tech advisor to assess your technology requirements and help you select a solution that can meet your demands—now and into the future.
Set Your Budget
No matter the size of your business, you know it’s important to save money in order to maximize profits. A financial benefit of outsourcing your communications technology is the significant cost savings. Typically, companies will, on average, spend between 4-6% of their revenue on telecommunications. However, many companies will spend more or less depending on their individual needs. While it’s important to determine how much your company is willing to invest, it’s more important to find a company that can help you achieve your short and long-term goals.
Find Your Cloud Communications Partner
When shopping for a cloud communications partner, you’ll want one that you can trust–one that delivers value and simplifies a complicated process. At Optus, we streamline your communications with technology advisory support, IT service delivery, and a customer-first approach. When you work with us–or any company also committed to creating lasting partnerships–you’re afforded the customization and long-term value that businesses need to successfully transition to a new communications system. Our services can be tailored to your specific needs and meet you where you currently are on your path, regardless of if you’re in the beginning stages of migration or looking to make a minor update.
Determine The Right Package For Your Business
Once you’ve determined your business needs and set a budget, you can begin to shop your options and choose the right package for your business. Some providers may have predetermined packages but others, like Optus, offer customizable options to best suit your business’ needs. It’s important to evaluate all of your options and rely on a team of experts to find the combination of services that best suit your business. Oftentimes, a technology advisor can provide you with multiple options tailored to your business requirements and budget. Here at Optus, we have partnerships with the best technology companies and work on your behalf to achieve a cost-competitive and results-focused solution. Additionally, we ensure that every system offers the scalability and continuity you require, which means you can focus on that things that matter and adjust your communications technology as needed.
Prepare and Train Your Employees
A new communications strategy will change how day to day operations look like for your employees. While a new approach to communications technology will be easier and more effective in the long run, it may take a bit of training to get each employee up to speed. Tasks that your employees oversaw may now be automated or managed by your provider. It’s important to understand how your employees will be affected by this change and train them effectively. The good news is that your technology advisory partner can often coordinate or provide the necessary training, which means you have one less item on your to-do list.
Leave the Tech to Optus
Optus is dedicated to crafting the perfect communications solution to best serve your business. We want to build a simple, secure, and cost-effective strategy to help you achieve your goals. Learn more about the services we offer and how you can save valuable time and money with Optus.